Vapi (Dashboard)

Open Configure → New trunk on your number

In Telephony, select your number and click Configure. On the New trunk tab, set a Name you’ll recognise and the trunk origin endpoint:

• SIP URI / address - sip.vapi.ai (Vapi’s inbound SIP host).
• Port 5060 and Transport (TCP / UDP / TLS).
• Allowed IPs / CIDR - optional source allow-list.

Click Test to validate, then Create Trunk. This one trunk handles both inbound and outbound calls for the number.

Copy the origin-endpoint credentials

The number now shows Linked · Vapi. Under Origin Endpoint Details copy the values - you’ll paste them into Vapi next:

• Address - e.g. sip-lb1.unpod.tel
• Port / Protocol - 5060 / UDP
• Username and Password (under Authentication)

Open Integrations → SIP Trunk

In the Vapi dashboard go to Settings → Integrations, then open the SIP Trunk provider under Phone Number Providers.

Configure a new SIP trunk

On the SIP Trunk page click Configure New SIP Trunk.

Add the gateway with your Unpod endpoint

Give the trunk a Name, then under Gateway #1 enter the Unpod values from Part 1:

• IP Address / Domain - your Unpod address (e.g. sip-lb1.unpod.tel).
• Port 5060, Outbound Protocol UDP.
• Tick Allow inbound calls and Allow outbound calls.
• Under Authentication, paste the Username and Password.

Create a BYO SIP trunk number

Under Phone Numbers → Create Phone Number, pick BYO SIP Trunk Number, enter the phone number, and select your trunk under SIP Trunk Credential.

Assign the inbound assistant

In Inbound Settings, confirm the Inbound Phone Number and open the Assistant dropdown.

Pick the assistant

Choose the assistant that answers inbound calls. (Optionally route to a Squad, Workflow, or a Fallback Destination instead.)

(Optional) Launch an outbound campaign

For outbound, go to Outbound, name the campaign, select your Unpod number, upload a contacts CSV, pick an Assistant, then Launch campaign.