> ## Documentation Index
> Fetch the complete documentation index at: https://docs.unpod.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# LiveKit (Dashboard)

> Connect LiveKit to Unpod with no code - connect a number in the Unpod Studio, then point a LiveKit SIP trunk at it for low-latency streaming.

The **no-code** path. Connect your number in the Unpod Studio to get an **Unpod SIP
trunk** (one endpoint, inbound + outbound), then create matching trunks in the
**LiveKit Cloud** console using those credentials. Prefer code? See the
[API guide](/telephony/integrations/livekit/api).

<Note>
  **You need:** an Unpod number on a Bridge, a **LiveKit Cloud** project, and a
  **LiveKit agent** to answer inbound calls. The Unpod trunk carries both inbound and
  outbound - no separate provider setup.
</Note>

<Tip>
  Keep your LiveKit API Secret and SIP trunk credentials private - never paste them into
  shared docs or screenshots.
</Tip>

## Part 1 - Get the LiveKit SIP URI

In the **LiveKit Cloud** dashboard, open **Settings → Project** (General) and copy the
**SIP URI** - it looks like `sip:<project-id>.sip.livekit.cloud`. You paste this into the
Unpod trunk next so outbound calls reach LiveKit.

## Part 2 - Connect the number in Unpod

<Steps>
  <Step title="Connect your number">
    In **Telephony**, select your number (shown as **Not Linked**) and click **Connect**
    to set up its SIP trunk.

    <img src="https://mintcdn.com/unpodai/nlrj1mhPjNqkd1Sx/images/livekit/unpod-connect-number.png?fit=max&auto=format&n=nlrj1mhPjNqkd1Sx&q=85&s=9f4d363a3d29a81d9ebb407f43f2bc9c" alt="Unpod - number Not Linked, Connect" width="1917" height="957" data-path="images/livekit/unpod-connect-number.png" />
  </Step>

  <Step title="Point the trunk at LiveKit">
    In the trunk panel, set the **Trunk Origin Endpoint Details**:

    * **SIP URI / address** - paste the **LiveKit SIP URI** from Part 1
      (e.g. `sip:<project-id>.sip.livekit.cloud`).
    * **Port** `5060`, **Transport** `TCP` (or `UDP` / `TLS` to match LiveKit).
    * **Allowed IPs / CIDR** - optional source allow-list.

    Click **Save**. The number then shows **Linked · Unpod SIP Trunk**.

    <img src="https://mintcdn.com/unpodai/nlrj1mhPjNqkd1Sx/images/livekit/unpod-edit-trunk-sip-uri.png?fit=max&auto=format&n=nlrj1mhPjNqkd1Sx&q=85&s=e3d0b893e43888f516f53219ff75dc52" alt="Unpod - trunk SIP URI pointing at LiveKit" width="1915" height="962" data-path="images/livekit/unpod-edit-trunk-sip-uri.png" />
  </Step>

  <Step title="Copy the origin-endpoint credentials">
    Under **Origin Endpoint Details** copy these - you'll use them in LiveKit next:

    * **Address** - e.g. `sip-lb1.unpod.tel`
    * **Port** / **Protocol** - `5060` / `UDP`
    * **Username** and **Password** (under **Authentication**)

    <img src="https://mintcdn.com/unpodai/nlrj1mhPjNqkd1Sx/images/livekit/unpod-trunk-linked.png?fit=max&auto=format&n=nlrj1mhPjNqkd1Sx&q=85&s=77c06a41a9bfb6bc02307a23ea8a2a94" alt="Unpod - linked trunk origin endpoint credentials" width="1917" height="957" data-path="images/livekit/unpod-trunk-linked.png" />
  </Step>
</Steps>

## Part 3 - Create the trunks in LiveKit

In the LiveKit console, go to **Telephony → SIP trunks** and click **Create new trunk**.
Fill the **Trunk details** form (or use the **JSON editor**). Create two trunks using the
Unpod values from Part 2.

<Steps>
  <Step title="Inbound trunk">
    Set **Trunk direction** to **Inbound**, then:

    * **Trunk name** - a label.
    * **Numbers** - your Unpod phone number(s) in E.164 (comma-separated). Leave empty to accept any.
    * **Allowed addresses** - restrict to trusted IPs, or `0.0.0.0/0` to allow all (while testing).

    <img src="https://mintcdn.com/unpodai/nlrj1mhPjNqkd1Sx/images/livekit/lk-trunk-inbound.png?fit=max&auto=format&n=nlrj1mhPjNqkd1Sx&q=85&s=34bb4d3461cfb7a86e684827a7241d90" alt="LiveKit - create inbound SIP trunk" width="1915" height="962" data-path="images/livekit/lk-trunk-inbound.png" />
  </Step>

  <Step title="Outbound trunk">
    Set **Trunk direction** to **Outbound**, then map the Unpod values:

    * **Trunk name** - a label.
    * **Address** - Unpod **Address** (e.g. `sip-lb1.unpod.tel`).
    * **Transport** - `TCP` (match your trunk).
    * **Numbers** - your Unpod phone number(s).

    Under **Optional settings**, add the **Auth username / password** from the Unpod origin endpoint.

    <img src="https://mintcdn.com/unpodai/nlrj1mhPjNqkd1Sx/images/livekit/lk-trunk-outbound.png?fit=max&auto=format&n=nlrj1mhPjNqkd1Sx&q=85&s=82cb5d555f16c4ed7bc1a13e45877d47" alt="LiveKit - create outbound SIP trunk" width="1915" height="962" data-path="images/livekit/lk-trunk-outbound.png" />
  </Step>
</Steps>

## Part 4 - Route inbound to your agent

In **Telephony → Dispatch rules**, click **Create new dispatch rule** so inbound calls
land in a room your agent joins:

* **Rule name** - a label.
* **Rule type** - **Individual**.
* **Room prefix** - e.g. `call-`.
* **Agent dispatch** - click **Add agent** and enter your deployed agent name (for explicit dispatch).
* **Inbound routing** - match by **Phone numbers** or **Trunks** (leave unset to apply to all).

<img src="https://mintcdn.com/unpodai/nlrj1mhPjNqkd1Sx/images/livekit/lk-dispatch-rule.png?fit=max&auto=format&n=nlrj1mhPjNqkd1Sx&q=85&s=458a55db7723ccd06269d0bc627ff133" alt="LiveKit - create dispatch rule" width="1915" height="962" data-path="images/livekit/lk-dispatch-rule.png" />

A single Individual dispatch rule is usually the only routing config you need.

## Publish

Back in the Unpod Studio, click **Publish** to activate the configuration. The number
is then ready for inbound and outbound calls.

## Troubleshooting

| Symptom                     | Likely cause                        | Fix                                                                        |
| --------------------------- | ----------------------------------- | -------------------------------------------------------------------------- |
| LiveKit can't place calls   | Wrong outbound address or auth      | Re-copy **Address** + **Username/Password** from the Unpod origin endpoint |
| Inbound not arriving        | Number not on the inbound trunk     | Confirm the Unpod number is in the inbound trunk's `numbers` (E.164)       |
| Call connects, agent silent | Dispatch rule / agent name mismatch | Make **Agent Name** match the deployed agent exactly                       |
| Number not reachable        | Config not published                | Click **Publish** in the Unpod Studio                                      |

<CardGroup cols={2}>
  <Card title="Do it with code" icon="terminal" href="/telephony/integrations/livekit/api">
    Same flow over the REST API.
  </Card>

  <Card title="All platforms" icon="blocks" href="/telephony/integrations/overview">
    Back to the integrations overview.
  </Card>
</CardGroup>