> ## Documentation Index
> Fetch the complete documentation index at: https://docs.unpod.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Who it's for

> Four kinds of team build on Unpod. The products differ; the backend underneath is the same.

Every team that needs software that talks, without building the backend.
The products differ. The backend is the same: channels, the agent harness,
models and the Context Engine underneath.

> **Conversation-first startups**
>
> **Launch with the backend already built.** Products where the agent is
> the interface - concierge, coaching, care, commerce. Small teams,
> millions of users, context per user.
>
> Buyer: founder, CTO. Start with the [Quickstart](https://docs.unpod.ai/get-started/quickstart.md),
> then the [personal assistant](https://docs.unpod.ai/apps/personal-assistant.md) pattern.

> **SaaS adding conversational features**
>
> **Ship conversational features without rebuilding the stack.** CRM,
> support, HR, fintech and healthcare platforms reusing agents, channels
> and context across their own tenants.
>
> Buyer: product lead, CTO. Start with
> [Permissions & tenancy](https://docs.unpod.ai/core-engine/teams-policies.md) and the
> [Quickstart](https://docs.unpod.ai/get-started/quickstart.md).

> **Contact centers and BPOs**
>
> **More from the same team.** AI agents that place and answer calls,
> and hand off to people when it matters.
>
> Buyer: head of CX, operations. Start with the
> [contact center app](https://docs.unpod.ai/apps/contact-center.md).

> **BFSI and regulated enterprises**
>
> **Build on your own terms.** Banks, insurers and large operators who
> build rather than buy. Self-host the MIT stack inside your own boundary;
> calling-hours windows are enforced today; consent records are in build.
>
> Buyer: CIO, CTO. Start with
> [self-hosting](https://docs.unpod.ai/platform/self-hosting/quickstart.md).


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